Business continuity can be defined as the ability to restore critical operations in a timely manner after a disruption, others see it as the act of building resilience to business operation risks. Traditionally, Banks established disaster recovery sites which often synched data from the servers at the Banks headquarters to servers at a disaster recovery site often located in a separate location from the Banks premises. Such business continuity plans often overlook the risks associated with Bank branches, only considering situations where the servers situated at the headquarters are down. Most banks install up to three network connections from their branches to their central servers often using different internet service providers in the hope of sustaining connections and hoping that at no time will they lose all the three or more connections at the same time. One major question to be posed in this case is what happens when Bank branches loose connections to the headquarters perhaps due to a major network failure? We have previously witnessed disasters such as floods that ruined internet infrastructure in some regions and in planning for business continuity. T, there is need to always expect the worst.
One notable solution that deserves accolades in ensuring true business continuity among the branches of Banks and Financial institutions is the Tera-Offline, a product developed by Nagalakshmi Solutions Limited, a reputable software development company based in Nairobi. The product has been designed in consideration of the biggest business risks facing Banks;, it allows branches to function normally in the event of a disaster n event that affects communication to the central Core Banking system often located at a Bank’s Headquarters. Furthermore, it allows for automatic syncing and updating of the servers at the bank’s headquarters servers once connection is restored. The Banks management therefore do not have to worry about losing some transactions or having to shut down services at some branches in the event of a disaster of such magnitude. The solution also comes in handy when the network connection to the central servers is slow hence delaying transactions; , branches could alternate the systems allowing them to serve customers promptly, securely and accurately.